I am going to do something that I have never done before and just write out a statement. I almost have to do this because I never received food that I can review and never got sat so I can’t give an honest review of the ambiance as well.
It was somewhat late when we decided to come in. It was me and three friends. We were unsure what time they closed since the hours weren’t on their website. However, I arrived first and saw they were open till 10. Great it was only 9:15 so we walked into the restaurant. There was a family of 5 in front of us at the hostess stand but no hostess. After 4 minutes I started noticing the time. At 9:21 a server came by and told us someone would be with us shortly. 9:28 the bartender notices we are all still standing there and asks a server to go get someone to seat us. 9:33 a manager comes to the hostess stand and says something to the family and they turn to leave. I thought they had just got upset and left so I stepped up to the manager and asked for a table for three. That is when I was told, “We have already closed the kitchen for the night and we won’ be able to serve you.” It’s 9:33. You are supposed to be open for another half an hour and even if you weren’t if you would have sat us. You know we didn’t even receive an I am sorry we can’t serve it was simply put we can’t serve you. It’s pretty obvious that this is one restaurant that concentrates on things other than their customers. I’m not saying they don’t care here. I am just saying they care about the wrong things.
I certainly will never be back here. I don’t understand how you can let 8 covers walk out the door missing out on over $150. There was still 30 minutes left in them being open so I am sure they missed out on a few more covers as well.
I’ve never felt more unwelcome in a place in my life and will certainly never be back.